Kitchen Display Systems (KDS) replace paper tickets with digital screens. Orders appear instantly, updates happen in real-time, and you get data on kitchen performance. Here's the complete guide.
Why KDS Over Paper Tickets?
Speed
Orders appear the instant they're sent. No waiting for the printer, no lost tickets.
Clarity
Color-coded modifiers, large fonts, no smudged ink or torn tickets.
Routing
Hot food to hot line, cold to cold. Automatic routing means no confusion.
Data
Track ticket times, identify slow items, hold staff accountable.
KDS Setup Options
Single Screen
All orders on one display. Best for small kitchens with 1-2 cooks.
Multiple Stations
Separate screens for grill, fry, salad, etc. Each station sees only their items.
Expo Screen
Shows when all items for a ticket are ready. The expediter controls the flow.
Common KDS Mistakes
- Screen too far away - Cooks shouldn't have to walk to see orders
- Too much information - Show what they need, not every detail
- No backup plan - Keep a printer for when technology fails
- Wrong bump workflow - Train on when and how to mark items done
- Ignoring the data - Ticket time reports are useless if you don't act on them
Key Features to Look For
- Color coding - Urgent items red, modifications highlighted
- Timer alerts - Tickets turn yellow/red based on time
- All-day counts - "5 burgers, 3 fish" across all open orders
- Course firing - Hold desserts until signaled
- Recall - Bring back bumped tickets if needed
Hardware Tip
Use commercial-grade screens rated for kitchen environments. Consumer tablets die fast in heat and grease. Expect to spend $300-600 per screen for quality equipment.
Need Help Setting Up Your Kitchen?
I design KDS workflows that match how your kitchen actually operates.
Let's Design Your Kitchen