Picking your partner is more important than picking the POS
Skip to main content
Implementation

POS Integrations: What Actually Matters

BBy Brian ||6 min read
🔗

POS companies love to brag about integration counts. But 99% of those integrations you'll never touch. Let's focus on the ones that actually matter for bars and restaurants.

Essential Integrations

Third-Party Delivery (DoorDash, UberEats, Grubhub)

If you do delivery, this is non-negotiable. Orders should flow directly into your POS, not a separate tablet. Reduces errors and consolidates reporting.

Accounting (QuickBooks, Xero)

Sales data flowing automatically to your books saves hours of manual entry. Look for daily sync at minimum.

Online Ordering

Native is usually better than third-party here. Make sure online orders hit your kitchen like regular orders.

Nice to Have

Reservation Systems (OpenTable, Resy)

Useful for full-service restaurants. Connects guest profiles to spending data.

Loyalty Programs

Only if you'll actually run a program. Built-in is usually better than integrated.

Scheduling (7shifts, HotSchedules)

Connects labor data with sales forecasting. More useful for larger operations.

Usually Overhyped

Marketing Platforms

Sounds great, rarely used well. Most bars just need email collection, not full marketing automation.

"AI" Anything

Usually buzzword marketing. Your POS doesn't need AI. It needs to be fast and reliable.

Integration Red Flags

  • - "Integrates" means you install their tablet separately
  • - Integration requires expensive middleware
  • - Only available on highest-tier plans
  • - Listed as "coming soon" for over a year

Questions to Ask

  1. "Is this a native integration or middleware?" Native is almost always better.
  2. "What data actually syncs?" Some integrations only sync sales totals, not item-level detail.
  3. "Is there an extra monthly fee?" Some integrations cost $30-100/month on top of your POS fees.
  4. "How do updates work?" When the integration partner updates, does it break your connection?

Need Help Evaluating Integrations?

Tell me what tools you use and I'll tell you what will actually work together.

Let's Talk Integrations
B

About Brian

Brian has spent over a decade helping bars, restaurants, and nightclubs optimize their operations through better technology. He's implemented SmartTab, SkyTab, Toast, and Aloha systems across hundreds of venues nationwide.

Read more articles by Brian